Terms of Service

Effective date: 2026-09-08 (set to the go-live date when published)

These terms are a contract between the business that creates a mAIstro account ("you", the "Customer") and Industry Rockstar Switzerland GmbH, Byfangweg 6, 4148 Pfeffingen, Switzerland, UID CHE-392.505.829 ("we", "us"). They govern your use of mAIstro at katek.app and its subdomains (the "Service"). By creating an account or using the Service you agree to them. If you are accepting on behalf of a company, you confirm you have authority to do so.

1. What the Service is

mAIstro connects to tools you already use (GoHighLevel, Gmail, Google Calendar, SMS and WhatsApp numbers), syncs the data in them, and uses that data to produce a daily brief, summaries and drafted messages. By default the Service only proposes actions. A person in your business approves each one before it is carried out in your connected tools.

2. Accounts

  • You must be at least 18 and using the Service for business purposes.
  • You are responsible for everyone you invite, for keeping credentials confidential, and for everything done under your account.
  • You must give accurate account and billing information and keep it current.

3. Your data and your responsibilities

  • Ownership. You own the data you connect and the content you create. You grant us a licence to host, process and transmit it only as needed to provide the Service and as described in the Privacy Policy.
  • Consents. You are responsible for having the right to connect each tool and for holding the consents the law requires before messaging your contacts, including anti-spam, telemarketing and data-protection laws in your jurisdiction (for example CAN-SPAM, TCPA, GDPR and the Swiss FADP). We provide the drafts; you are the sender.
  • Approval. When you approve an action, you are instructing the Service to carry it out and you accept responsibility for it as if you had done it yourself. Where you enable any automatic mode in future, actions taken under it are treated as approved by you.
  • Acceptable use. You will not use the Service to send unlawful, deceptive or unsolicited messages, to harvest data you have no right to, to attempt to access other customers' data, to reverse engineer the Service, or to overload it.

4. AI output

The brief, summaries and drafts are generated by software and may be wrong, incomplete or out of date. Review them before you rely on or send them. The Service is not a substitute for professional legal, financial or medical advice. We do not guarantee any business outcome, response rate or revenue.

5. Third-party services

The Service depends on GoHighLevel, Google, Twilio and other providers. Your use of those tools is governed by their own terms. We are not responsible for their availability, their changes, or the fees they charge you directly. If a provider withdraws access, the related features may stop working and that is not a breach by us.

6. Fees and billing

  • Fees are as quoted to you at signup or in your order. Subscriptions renew automatically for the same period until cancelled.
  • Payments are processed by Stripe. You authorise recurring charges to your payment method.
  • Fees are exclusive of VAT and other taxes, which we add where applicable.
  • If a payment fails we may suspend the account after 7 days' notice. Fees already paid are non-refundable except where the law requires otherwise or these terms say so.
  • Usage-based charges from messaging or model providers, where we pass them through, are billed monthly in arrears at the rates shown in your account.
  • We may change fees with at least 30 days' notice; the change applies from your next renewal.

7. Term, cancellation and termination

  • You can cancel at any time from Settings or by writing to us. Cancellation takes effect at the end of the current billing period.
  • We may suspend or terminate your account if you breach these terms, if your use creates a security or legal risk, or if fees are unpaid after notice.
  • On termination we stop the Service, disconnect your tools, and delete your data on the schedule in the Privacy Policy. You may export your data before then. Sections 3, 4, 8, 9, 10 and 12 survive termination.

8. Intellectual property

We own the Service, its software, design and documentation. You receive a limited, non-exclusive, non-transferable right to use it during your subscription. Feedback you give us may be used without obligation to you. You keep all rights to your data and content.

9. Confidentiality and data protection

Each party will keep the other's non-public information confidential and use it only for this agreement. We process personal data as described in the Privacy Policy. A data processing agreement is available on request and, once signed, forms part of these terms.

10. Availability and support

We aim for high availability but do not guarantee uninterrupted service. We may change or retire features, and will give reasonable notice for material removals. Support is by email at [email protected] during Swiss business hours.

11. Warranties and liability

  • The Service is provided as is. To the extent permitted by law we exclude all implied warranties, including fitness for a particular purpose.
  • We are not liable for indirect or consequential loss, lost profits, lost data, or damage caused by messages you approved or by third-party services.
  • Our total liability under this agreement in any 12-month period is limited to the fees you paid us in that period.
  • Nothing limits liability for intent, gross negligence, or where Swiss law does not allow limitation.

12. Indemnity

You will defend and indemnify us against third-party claims arising from your content, your messages to your contacts, your breach of consent or anti-spam laws, or your breach of these terms.

13. Changes to these terms

We may update these terms. We will post the new version here and, for material changes, email account holders at least 14 days before they take effect. Continued use after that date is acceptance.

14. Governing law and disputes

These terms are governed by Swiss law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The courts of the Canton of Basel-Landschaft, Switzerland, have exclusive jurisdiction, subject to any mandatory consumer protection in your country of residence.

15. General

If a provision is unenforceable the rest remains in force. Neither party is liable for delay caused by events outside its reasonable control. You may not assign this agreement without our consent; we may assign it to an affiliate or successor. These terms, the order, and the Privacy Policy are the entire agreement between us.

16. Contact

Industry Rockstar Switzerland GmbH Byfangweg 6, 4148 Pfeffingen, Switzerland UID CHE-392.505.829 [email protected]